2023 Exhibitor FAQ
Questions can be directed to firstname.lastname@example.org
- Reserving Booths and Booth Selection
- Registration of Staff
- Expo Hall Hours and Information
- Exhibitor Booth Information
Frequently Asked Questions:
- When and how can I do my booth selection?
- How many registrations do I get with my booth purchase?
- How do I register my exhibitor staff?
- Does the registration include evening events?
- What are the Expo Hall hours?
- When is the latest I can set up my booth / When is the earliest I can tear down my booth?
- How early are exhibitor staff allowed to get into the hall for setup on show days?
- May I pour beer in my booth?
- Can I serve food or non-alcoholic beverages at my booth?
- How do I access my American Expo Services (AES) Portal?
- What furniture and/or services are included with my booth?
- Am I required to have carpet in my booth?
- How do I order furniture, carpet or any sort of booth display package for my booth?
- How do I order electricity, water, Internet or other utilities for my booth?
- How do I ship my exhibiting material?
- Can I display a vehicle (car, truck, etc.) in my booth?
- What are the line-of-sight and construction rules and regulations for my booth type?
- How do I purchase lead retrieval / badge scanners for my booth?
- Attendee Reports
- Is Insurance provided or required?
- Am I able to load in and set up my booth on my own or do I need to hire labor?
- Planning to unload from a personal vehicle?
- Is it possible to add a secondary / co-exhibitor listing to our booth?
When and how can I do my booth selection?
Exhibitor Booth Reservations are still open. Once your booth reservation form has been completed and we have received booth payment you will be sent a link from our booth selection platform, Map Your Show, that will allow you to personally select your booth on the show floor map.
How many registrations do I get with my booth purchase?
- Two (2) complimentary VIP Sponsor Passes
- Additional VIP Sponsor Passes available at a rate of $250
- Two complimentary daily expo hall client passes for you to distribute to clients. Access only includes the expo floor. CLIENT PASS REGISTRATION OPENS IN FEBRUARY
ADDITIONAL VIP PASSES: If you wish to purchase additional passes at the discounted rate of $250 you can do so using this link.
How do I register my exhibitor staff?
Step 1: Go to the registration page here
Step 2: Enter your Access code: Your access code is exhibitor(Booth #) Please reach out to email@example.com if you need your access code or booth #, you can also view the floor plan here.
Step 3: Your access code will unlock the complimentary Sponsor VIP Summit pass, please register following the step-by-step instructions on the pages to complete your registration for your FIRST pass.
Step 4: Register for your SECOND PASS
Step 5: IMPORTANT: Enter your access code AGAIN to unlock the second complimentary pass.
Step 6: Complete the step-by-step instructions on the pages to complete registration for your second pass.
ADDITIONAL SPONOR PASSES: If you wish to purchase additional passes at the discounted rate of $250 you can do so this link.
Does the registration include evening events?
SPONSOR VIP SUMMIT PASS: Includes access to the expo floor for pre-event set up, access to the expo hall and educational sessions during the event. PLUS, entry into the Brewery VIP Reception on Tuesday, March 21 from 5-7:00pm
PLEASE NOTE: Access to the Monday night Welcome Reception is NOT included in the sponsor pass, you MUST purchase the add-on event while registering to get access to the reception.
What are the Expo Hall hours?
Tuesday, March 21: 10am-5:00pm
Wednesday, March 22: 8am- 12:30pm
When is the latest I can set up my booth / When is the earliest I can tear down my booth?
Early Set Up: Select Exhibitors will be allowed access for early set up on Sunday, March 19.
Exhibitor Set Up: All other exhibitors will be allow access for set up on March 20th between 8:00am – 5:00pm
Late Set up / Forced Setting of Exhibits: All displays must be in place and display material, cartons and refuse removed from the aisles by 9:00 am, March 21.
Early Tear Down: Exhibitor shall not initiate tear-down, packing, or abandon exhibit prior to close of exhibition hall.
Exhibitor Move Out: Wednesday, March 22: 12:30pm – 9:00 pm
How early are exhibitor staff allowed to get into the hall for setup on show days?
Exhibitors are allowed to access the hall 60 minutes in advance on March 21, 2023 and 30 minutes in advance on March 22, 2023. On non-show days – access times are at 8:00am – 5:00pm
May I pour beer in my booth?
You may only pour beer in your booth if you have purchased one of the pouring station sponsorships.
- No other alcoholic beverages of any kind are permitted to be served or allowed on the premises of the California Craft Beer Summit.
- No cannabis products of any kind are permitted to be served or allowed on the premises of the California Craft Beer Summit.
Can I serve food or non-alcoholic beverages at my booth?
Only if ordered through the SAFE Credit Union Convention Center’s catering department. To sample any food or non-alcoholic beverage you must be the manufacturer or distributor of the product. To apply to sample, contact the Summit Manager
How do I access my American Expo Services (AES) Portal?
You should have received log in instructions to your AES portal via email. If you are having any issues with accessing your portal or have questions, please contact our Exhibitor Services Representative:
What furniture and/or services are included with my booth?
A booth reservation does not include any carpet, furniture or electricity. It is a blank canvas in accordance with the info below, based on your booth type. If you would like any furnishings for your booth (table, chair, displays, etc.) you will need to arrange for these through American Exposition (AES). Pipe and drape is provided, as listed below:
- In-line/linear booths: 30” high side drape and 24” high back drape is provided along with a small identification sign with your company name.
- Island booths: Blank space. No drape or ID sign will be provided. Booth is a blank space.
In-Line/Linear booths – consider ordering the “Easy Exhibit Package” from AES Decorating, which includes all of the basics needed for your booth one flat rate per 100 sq. ft of booth space (only for booths 100-300 sq ft in size). To order this, please contact AES Customer Service. The package includes the following:
- One (1) 6’ table draped black
- One (2) Black chair
- One (1) Wastebasket
Am I required to have carpet in my booth?
NO, you are not required to have carpet in your booth.
How do I order furniture, carpet or any sort of booth display package for my booth?
All furniture, carpet, displays, as well as labor and cleaning services may be ordered through AES Decorating Online Exhibitor Services Kit.
How do I order electricity, water, Internet or other utilities for my booth?
The convention center is in charge of all electricity, water, air, or other utilities. You will also be able to find information on ordering this in the “AES Online Exhibitor Services Kit”
How do I ship my exhibiting material?
Shipping information is available in your AES portal.
What are the line-of-sight and construction rules and regulations for my booth type?
Please see AES Exhibitor Kit
Can I display a vehicle (car, truck, etc.) in my booth?
Liquid- or gas-fueled vehicles, equipment, boats or other motor crafts must be pre- approved by show management and be maintained in the following condition when displayed or stored inside of the Center:
- Batteries must be disconnected.
- Fuel in fuel tanks cannot exceed one-quarter tank or 5 gallons (19L) (whichever is least).
- Fuel tanks and fill openings must be closed and sealed to prevent tampering (tape may be used).
- Vehicles, fueled equipment, boats or other motor craft equipment cannot be fueled or de-fueled within the building.
How do I purchase lead retrieval / badge scanners for my booth?
This year California Craft Brewers Association has partnered with American Tradeshow Services to provide lead retrieval to you for the California Craft Beer Summit! If this is a service you are interested in, you can find the order form here. You can also be on the lookout for an email from firstname.lastname@example.org with additional information.
If you have any questions regarding lead retrieval, be sure to reach out to American Tradeshow Services at email@example.com or call 985-240-5507. They will also be onsite to answer any additional lead retrieval questions that may come up during the event.
Order forms available through ATS directly
A pre-event report of the event attendees will be sent to each exhibitor during the week prior, March 13, to the California Craft Beer Summit Expo. A post-event attendee report will be sent to each exhibitor not later than 7 business days after the event is complete. The event report information will include attendee name, title, company, business address and will only include email address if they opted in when registering. Please be respectful of the attendee information. PLEASE DO NOT SPAM ATTENDEES! Attendees must be contacted on a one-by-one basis, not added to an email marketing listserv.
Is Insurance provided or required?
The California Craft Beer Summit does not provide insurance to cover your booth. Each exhibitor is liable for the following: the space the company occupies visitors, theft, and fire. Any kind of loss must be covered by the exhibitor’s own insurance. This includes any equipment owned by an exhibitor, and any equipment leased or rented by an exhibitor. Exhibiting companies are not required to submit proof of insurance to show management but must be able to produce it if so asked. California Craft Beer Summit assumes no responsibility for exhibitor collateral, or equipment – owned, leased, or rented – during California Craft Beer Summit.
Exhibitor Liability and Insurance
Damage and loss, and public liability insurance against injury to the person and property of others. It is recommended that exhibitors take precautionary measures of their own, such as securing small or easily portable articles of value and removing of them to a place of safekeeping after exhibit hours. The exhibitor assumes the entire responsibility and liability for losses, damages and claims arising out of injury or damage to exhibitors displays, equipment and other property brought upon the premises of the Safe Credit Union Convention Center and shall indemnify and hold harmless the Safe Credit Union Convention Center agents and employees and the California Craft Brewers Association for all such losses, damages, and claims. The exhibitor shall have in place insurance policies providing Workers Compensation and Liability coverage which shall be in effect for the duration of the scheduled event. It is further understood and agreed that the California Craft Brewers Association and the Safe Credit Union Convention Center shall in no event be held liable to an exhibitor for any lost profits, sales, business opportunities or any other type of direct consequential damages alleged to be due from a breach of this contract.
How can I acquire event insurance?
Am I able to load in and set up my booth on my own or do I need to hire labor?
This is subject to the Labor Union Jurisdiction rules, as imposed by the convention center. Please see the AES Decorating Exhibitor Services Kit
Planning to unload from a personal vehicle?
An exhibitor may “hand carry” material provided they do not use material handling equipment, dollies, bellhop/hotel services, hand trucks or other mechanical equipment to assist them. We understand that people use some 2-wheeled carts/dollies for personal assistance, and this is okay. These should be items that can be carried in. This means, no furniture, no kegs, no machinery, nothing that an able-bodied individual would be able to carry in by hand. When exhibitors choose to perform their own material handling, “hand carry”, they will not be permitted access to the loading dock/ freight door areas but go through the front doors of the convention center.
Available Cart Service
It is $140.56 per cart load, round trip. They can unload on the receiving dock and our team will deliver their items to their booth. Then on the outbound, AES will pick up their items from their booth and meet them at their car in the dock after the show is over.
Is it possible to add a secondary / co-exhibitor listing to our booth?
Only if the secondary is a division of your own parent company